Where do I go to submit a remote proctor request?
Both the instructions and the application for remote proctoring requests can be found at: http://mercy.edu/mercyonline/resources/sthome.cfm

back to top

How do I schedule a placement test if I don't live near the Mercy campus?

If you live over 100 miles away from a Mercy College campus, please follow these steps to find a proctor in your area:

• Identify a local community or four-year college and contact the Director of the Testing, Counseling or Career Development Office of the institution.
• The Placement Exam is computerized; therefore, access to a computer will be required.
• Explain to your contact person that you are taking a placement exam for Mercy College and you are inquiring about the possibility of their office providing a proctor to administer your placement exam. (Some colleges refer to this as "courtesy testing.")
• Once you have located a post-secondary institution with proctoring services; we will need the following information:
  • Name of person in charge of Testing Office
  • Official job title
  • Phone number of person in charge
  • E-mail address of person in charge
  • Name of institution
  • Address of institution
  • Your complete name
  • Your phone number: day & evening
• Inform your contact person that someone from Mercy College will be contacting them to verify the testing arrangements and the shipping of exams.

It is imperative that we receive all of the above information in a single e-mail. The request will not be processed until all of the information above is provided.

All information should be forwarded to the Testing Coordinator Yasmin Abreu.

back to top

What is "Life Achievement" and am I eligible?
A condensed Life Achievement packet is available online for students interested in acquiring credits in this manner. You may access it by clicking on the following link: http://mercy.edu/mercyonline/resources/sttutoring.cfm?UID=sthometutoring.
(You will need to scroll down to the bottom of the page in order to view it) One basic requirement is that you are at least 26 years of age. Mercy offers up to 30 and can only be used for open elective credits. They cannot replace general education or major course credits.

back to top

Should I be concerned with the letter codes at the end of a course number such as PSYN101DLA?
Yes, when enrolling in an online course, DL refers to Distance Learning courses specifically. Any letters after "DL" (such as A, B, C, etc) refer to codes used by staff to determine course sections and DO NOT refer to semester terms.

back to top

I have questions regarding immunizations. Do regulations apply to me and whom should I contact?
New York State health law requires that all Tri-State online students comply with immunization medical standards and show proof of immunity against measles, mumps, and rubella. Students born before January 1, 1957 are exempt from this requirement. For further information, contact Roslyn Simmons in the Registrar's office at (914) 378-3411.

back to top

If I have a question regarding my major, whom should I ask?
Certainly you can direct the question to the Online Advising Forum at: http://mercy.edu/mercyonline/resources/stadvising.cfm?UID=sthomeadvising. However, you would obtain a more comprehensive reply by e-mailing the Department Chairperson of your major division. All full-time faculty have e-mail addresses using first name initial, last name at www.mercy.edu. Check the current college catalogue for faculty/chairperson names. If you have general academic questions, you can use this source as well. Someone will get back to you within 24 hrs. For immediate resolution, contact Alberto Mejia at 914-674-7521 or amejia@mercy.edu.

back to top

I would like to accomplish a double major--how should I proceed?
You must complete the requirements for both majors. No more than four courses may be used to satisfy both majors. To earn a minor, students must complete 15 credits in the chosen field. These credits may not be used to fulfill General Education or major courses.

back to top

I have several financial aid questions. What should I do?
Via the Pipeline link on the Mercy College homepage, students are able to access not only their financial aid awards online, but also have access to degree audits, latest catalogues, course bulletins, and personal information updates just to name a few! You can also call Financial Aid at 914-674-7328 or submit a FAFSA form at www.fafsa.ed.gov.

back to top

What online degrees programs are offered by Mercy's Online Campus?
We currently offer:

Associate's Degree
Accounting
Business
Liberal Arts

Bachelor's Degree

Business
Behavioral Science
Computer Information Systems
Computer Science
Corporate Communications
Criminal Justice
English
Health Science
History
Nursing (RN to BS)
Mathematics
Organizational Management (EDGE)
Psychology
Spanish

Master's Degree
Business Adminstration (MBA)
Direct Marketing **
English Literature
Health Services Management (MPA) *
Health Services Management (MS) *
Human Resource Management
Internet Business Systems **
Nursing Administration
Nursing Education
Organizational Leadership

* may have residency requirement
** includes a certificate program

back to top

I speak another language and would like to earn credits for my skill. What is CLEP and how many credits will Mercy College accept?
CLEP is "The College Level Examination Program." Mercy accepts up to 30 CLEP credits for General Education courses. Some available CLEP tests are equivalent to Mercy courses such as POLS101, HIST101, 102, 105, & 106 and MATH116. Introduction to Sociology and General Psychology are also transferable. In addition, language exams in French, German, and Spanish are also available and will fulfill your language requirement. General Chemistry or General Biology CLEP credits are equivalent to our 4 credit sciences. There is a minimum score for each CLEP exam. Mercy accepts credits from New York University proficiency exams that are available for students who speak additional languages. A brochure for CLEP exam and NYU proficiency exam locations can be requested from the Advising Office.

back to top

How will I know if I have completed graduation requirements?
You can check your degree audit for degree completion at http://connect.mercy.edu. Click on "Administrative Services," and then "Students & Financial Aid." As soon as all of your grades are in and we verify your graduation requirements, the registrar will send you a letter saying that you have completed the requirements for graduation. The actual diploma will not arrive until later. You can contact Lynese Hardy, Graduate Reviewer at 914-378-3414 or Luz Santana at 914-378-3478.

back to top

Could you tell me whom to contact to apply for a graduate school scholarship?
The Dean for Graduate Studies, Peg Cucinell can be contacted at: mcucinell@mercy.edu.
For all other scholarship information, please contact Lisa Mills-Campbell Admissions at 914-674-7498.

back to top

I want to change (or declare) my major. What is the process?
First discuss this with the Chairperson of the chosen major. Many Divisions require approval. Simply request a change of major form from the Mercy Online Student Support Services Office and confirm your address for mailing purposes. This form also serves to declare a major. The form can be mailed to you. Fill out the form, sign it, and return it to the above office at 555 Broadway, Rm. 127/SWA, Dobbs Ferry, NY 10522 for processing.

back to top

I would like to transfer in credits taken at another college/university. How should I proceed?
All transfer credits are evaluated by Mercy College Admission's Office personnel.
You can call Theresa Depierro, Admissions Coordinator of Online Students.
Contact her at 1.800.MERCY.NY ext. 7459 or email her tdepierro@mercy.edu for more information as to the actual procedure.

back to top

Is an online degree different from an onsite degree?
No, the online degree holds the same value and recognition as an onsite degree.

back to top

Where do I go if I need extra help with my writing or reinforcement in math?
If you require extra help with writing a paper or homework, please go to the online student resource page, http://mercy.edu/mercyonline/resources/sthome.cfm then click on the Ask Online link and request a tutor/assistance.

back to top

If I have technical difficulties with my PC, who can I contact?
The HelpDesk is available to help you and can be reached at Mercy Helpdesk Webpage or 914-674-7526.

back to top

What are the Immunization Requirements?

Mercy College is required to maintain a record of the following for each student:

To complete the form online - click here.

back to top

What are the specific Immunization requirements for all Tri-State Students?
All online students who live in New York, New Jersey, or Connecticut must provide proof of immunizations which includes the following vaccines:

• Oral Polio
• Diphtheria/Pertussis/Tetanus
• Tetanus/Diphtheria
• Measles 1
• Rubella
• Mumps
• Measles 2
• Menningitis

If you have any questions, please contact Rosalyn Simmons at 914-378-3411 or rsimmons@mercy.edu.

back to top