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Recommended System Requirements

Ask yourself these questions before beginning your online course:

  1. Do I have the updated browser version, computer memory and speed processing required to using Blackboard course software?
  2. If my own computer breaks down during the semester, do I access to a backup program?

Mercy College and Dell have teamed up to offer you a variety of benefits. The link to Dell Discount program can be found within Mercy Connect. Please log onto Mercy Connect and scroll down. The Dell icon can be found on the bottom right-hand side of the page.

Your PC should have at least 256 megabytes of memory and, at a minimum, a 40 gigabyte hard drive.

Note: Although sound capability is not required for all online courses, Mercy Online recommends that student computers should have a sound card, speakers and microphone. 

Students should use Broadband (cable, DSL, FiOS) internet access. You can access the system with a dial-modem with 56k or higher. Inability to access or participate in your online course(s) will not be considered valid excuses for tuition refunds or Exception Committee determinations.

*We recently conducted a technology survey to assess the percentage of students using cable and DSL connections vs. Dial-up connectivity. Approximately 88% of Mercy Online students use a cable or DSL connection.

Please click on the links below to access the free downloads available for the following browsers:

You can access Blackboard through AOL by using any one of the browsers listed in the Software section.

After logging on to your AOL account:

  • Minimize the AOL window
  • Open your external browser (IE, Firefox, Netscape or AOL)
  • Access your course site

When you are finished with your course, close your external browser and restore your AOL window again by clicking on AOL in the task bar.

For more information, please see: Blackboard Tune-up: Preparing your browser settings.

Some Blackboard courses use browser plug-ins. To view portions of this site you may need one or more of the plug-ins below. Typically, browsers will automatically download any plug-ins required by a particular page.

Java 1.5.7 Java 1.5.7 is needed to successfully run Blackboard.
CoffeeCup FTP The CoffeeCup Free FTP (file transfer protocol) uploads and downloads files.
Adobe Acrobat View, navigate and print Adobe PDF files across all major computing platforms. Adobe PDF documents are used in some WebCT courses and websites.
PrimoPDF Free PDF creation. Convert to PDF from any application by simply "printing" to PrimoPDF.
Flash Player View animation and interactive content. Macromedia Flash is used in some WebCT courses for interactive quizzes, animations and activities.
QuickTime View QuickTime video. Some WebCT courses use QuickTime video.
Windows Media Player Play video and audio. Some WebCT courses use video or audio that can be played with Windows Media Player.
RealPlayer Play video and audio. Some WebCT courses use video or audio that can be played with RealPlayer
Shockwave Player Macromedia Shockwave is used in some WebCT courses for interactive quizzes, animations and activities.
WinZip Allows compression of files for easier transfer.
Windows Media Encoder Captures audio and video content.