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Getting Started for Faculty & Staff

Step 1: Familiarize yourself with your Mercy email account

Step 2: See what mobile devices Mercy College supports

Step 3: Find cell phone plan discounts

If you’re shopping for a new cell plan or thinking of re-upping with your current carrier, you might be able to save some money. See mobile discount plans available to faculty and staff.

Step 4: Get Mercy College free mobile app

Step 5: Secure your devices, data, and identity

Step 6: Create a backup plan for your data

Don’t wait for a hard drive crash. Set up a backup plan now and avoid a meltdown later.

Step 7: Connect to Mercy’s network and the internet

Step 8: Locate computer labs and printers

Step 9: Review available resources on IT website

Getting help with technology

The IT helpdesk is available to help faculty and staff at helpdesk@mercy.edu  or by calling (914)674-7526.

OBTAINING YOUR MERCY COLLEGE CONNECT ACCOUNT

  • Log onto https://connect.mercy.edu
  • Click on "Get your Username and Password"
  • Enter the required information
  • Click Submit.
  • This will provide you with your username and pin number for Mercy Connect and Blackboard, the College's online course system.

LOGGING INTO MERCY CONNECT

  • Enter your Username and Password
  • Click Login

ACCESSING YOUR @MERCYMAVERICKS.EDU E-MAIL

  • Click E-mail on the top right on Mercy Connect
  • This will take you to your @mercymavericks.edu e-mail account

FORWARDING YOUR @MERCYMAVERICKS.EDU E-MAIL

  • Click the gear icon at the top of your @mercymavericks.edu e-mail page and choose Mail Settings.
  • Click the Forwarding and POP/IMAP tab.
  • From the first drop-down menu in the "Forwarding" Section, select 'Add new e-mail address.'
  • Enter the e-mail address to which you would like your messages forwarded.
  • For your security, we will send a verification to that email address.
  • Open your forwarding email account, and find the confirmation message from the Gmail team.
  • Click the verification link in that e-mail.
  • Back in your Gmail account, select the 'Forward a Copy of incoming mail to...' option and select your forwarding address from the drop-down menu.
  • Select the action you would like your messages to take from the drop down menu. You can choose to keep Gmail's copy of the message in your inbox, or you can send it automatically to All Mail or Trash.
  • Click and Save Changes.

GOOGLE COLLABORATION TOOLS

  • Access a Google App by Clicking on one of the Google Apps Sites in your @mercymavericks e-mail.