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Date:
Wednesday, July 30, 2014
Topic:
E-mail

How do I access @MercyMavericks.edu?

Sign-in to Mercy Connect (http://connect.mercy.edu) and in the upper right hand navigation bar click on the envelope icon. You may only gain access to through Mercy Connect. If you get an error message “Invalid Email” please contact the Helpdesk at helpdesk@mercy.edu or 914-674-7526

Can I forward my @MercyMavericks.edu to a different email?

Yes follow the instructions on the webpage of the following URL http://mail.google.com/support/bin/answer.py?answer=10957

How do I access my new calendar?

Sign-in to Mercy Connect and in the upper right hand navigation bar click on the calendar icon
I am new to Google mail and Apps is there a user guide?

Yes click on the following link to go to the Google Apps Learning Center.
http://www.google.com/support/a/users/

How do I import contacts into Gmail?

http://mail.google.com/support/bin/answer.py?answer=14024

How come when I sign into Mercy Mavericks E-mail I receive a message that I am already signed on?

This is due to Google "caching" credentials -- Log out of your personal Gmail account, close all browsers and then login to Mercy Connect to access Mavericks account.

Please note that it is important that you sign-out of Mavericks eMail. Simply closing the email window will *not* sign you out and will result in un-authorized access to your email account. This is due to a Google feature; where Google caches credentials in the browser. To sign-out click on your name on the upper right corner in the email window and click sign-out.

Why do I get a blank white screen when I log into Mercy Connect to check my Mercy Mavericks e-mail?

Internet Explorer has a Compatibility View, a feature that affects how some websites are displayed. If Compatibility View is enabled for google.com, it may cause some Gmail features to display incorrectly. So, we suggest that you remove google.com from your list of sites that have Compatibility View enabled to ensure that Gmail displays correctly.

For IE browsers:  Go to Tools - Compatibility view Settings - and remove google.com

For more information: http://mail.google.com/support/bin/answer.py?hl=en&answer=181472


For more information:

http://mail.google.com/mail/help/intl/en/about.html