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One Login and One Password

Dear Faculty and Staff, 

At the present time, you must manage and update two distinct usernames and passwords to access the two pairs of systems below:

·         Mercy Connect and Blackboard

·         Email and Computer(s)

The Mercy College Office of Information Technology is pleased to report that it is making a major change to its systems on Wednesday June 19, 2019 and after this change is complete, Faculty & Staff will use only one username and one password to access ALL college-wide systems.Faculty & Staff will use their email (Office 365) username and password to access all systems.

As you may be aware, all Faculty & Staff are provided with an Office 365 (@mercy.edu) email account and a Google Apps Gmail (@mercymavericks.edu) account.

As part of the changes discussed above, Information Technology Services will be decommissioning the Google Apps Gmail System for all Faculty & Staff.  All students registered for the fall 2019 term are also being migrated from Gmail to O365 accounts.

If you currently do not use the Google Apps Suite (Gmail, Google Docs, and other Google Tools), you do not need to take any action at this time.

If you actively use the Google Apps Suite (Gmail, Google Docs, and other Google Tools), you will need to migrate/move this data to O365 before June 2020. You will have one year to migrate data to O365. The steps to migrate this information are discussed in theFAQs listed below and we highly recommend that you take time to review them.

If you have any questions, please feel free to contact the IT HELPDESK by calling 914-674-7526 or email helpdesk@mercy.edu

Frequently Asked Questions

  • Q: How can I access my O365 email account?
  • A: You can access your O365 email account by visiting https://exchange.mercy.edu or https://email.mercy.edu
  • Q: What is my O365 username and password?
  • A: If you do not know your O365 username and password, please contact Helpdesk at 914-674-7526.
  • Q: How can I change the new single username and password?
  • A: In order to change your password, you will need to enroll in the College’s password management tool.  Enrollment is a one-time process and only takes a few minutes.  Please visit Mercypass at the following link to enroll: Mercy Pass
  • Q: Will I still have access to my Google account: Gmail, Google Docs/Drive and other Google Tools?
  • A: Yes, you will be able to access your Gmail, Google Docs/Drive and other Google Tools until June 2020. You will need to migrate/move this content from your Gmail account to your O365 account. All items that are not transferred by June 2020 will be deleted and no longer accessible.
  • Q: I actively use Google Apps Suite; do I need to take any action?
  • A: Yes, if you actively use Google Apps Suite, you will need to migrate/move this content to O365 before June 2020. Please see instructions below on migrating content to O365. If you need assistance, please contact the IT Helpdesk. All items that are not transferred by June 2020 will be deleted and no longer accessible.
  • Q: How can I transfer my email, contacts and calendar to O365 form Gmail?
  • A: Please use the following links to find instructions to: Import Gmail to Outlook Import contacts to Outlook Import Google Calendar to Outlook Import Google Drive to Office 365  
  • Q: Can I put O365 email on my phone?
  • A: Yes, you can put your O365 email on your phone. Please use the following links.

    Android Phone/Tablet Apple iPhone/iPad Windows Phone/Tablet

  • Q: What are the alternatives for Google Docs in O365?
  • A: O365 offers some great alternatives to Google Docs such as MS-Office Online, OneDrive, Teams and more. For a complete list of features Click Here
  • Q: How do I log into a campus computer?
  • A: All users will use their O365 username and password to log into campus computers. 
  • Q: What is the username and password for Mercy Connect?
  • A: All users will use their O365 username and password to log into Mercy Connect. To login, please type in your full Office 365 email address (example: jdoe@mercy.edu) and your Mercy Connect password.
  • Q: What is the username and password for Blackboard?
  • A: All users will use their O365 username and password to log into Blackboard.To login, please type in your full Office 365 email address (example: jdoe@mercy.edu) and your Mercy Connect password.
  • Q: Will my email address change in Blackboard?
  • A: Yes, your email address in Blackboard will automatically change to your new O365 Account. For example, if your email is jdoe@mercymavericks.edu, it will now become jdoe@mercy.edu. All course notifications in Blackboard will be sent to your new O365 (@mercy.edu) email account.
  • Q: I am a Mercy alumnus/alumna, do I need to take any action?
  • A: No action is needed. You will continue to use your @mercymavericks.edu Gmail account. All College Alumni will continue to use their Gmail (@mercymavericks.edu) accounts.