Get More Info

If you are having any thoughts of hurting yourself or dying, there is hope. Call the National Suicide Prevention Hotline: 1-800-273-8255

Explore Counseling Services
Student Counseling Center Contact Information

Student Counseling Center Main Number - All Campuses
To schedule a new appointment or for general inquiries

(914) 888-5150 or CounselingCenter@mercy.edu

*Due to COVID-19, virtual appointments are strongly encouraged. Limited in-person appointments are avaliable when necessary. 

Email is not a secure form of communication therefore confidentiality cannot be assured


Dobbs Ferry Campus
Main Hall 123
Monday - Friday. 9:00 a.m. - 5:00 p.m. by appointment


Bronx Campus
Room 2125
Monday, Tuesday, and Thursday. 9:00 a.m. - 5:00 p.m. by appointment


Manhattan Campus
Room 341
Monday - Wednesday. 9:00 a.m. - 5:00 p.m. by appointment


Ori Shinar, PsyD
Director, Student Counseling Center
Dobbs Ferry Campus. Main Hall 123
(914) 674-7233

 

 

Student Counseling Center Frequently Asked Questions

If you are considering coming to the Student Counseling Center, you may have some questions about us, our services, confidentiality, and other concerns. We have provided answers to some frequently asked questions below. Please call or email us with any other questions. 


As of March 17,2020, the Student Counseling Center will be offering all appointments through the virtual platform, Doxy.me. To schedule an appointment, please email CounselingCenter@mercy.edu. Due to licensing restrictions, clinical appointments are only available to students who are located in the state of New York. If you are not in New York but would like an appointment, please contact us to discuss your options. 

 

Virtual sessions allow counselors to provide support while adhering to the CDC’s health recommendations. These changes are not meant to provoke fear, but to ensure the wellbeing of all. Counselors at the SCC are dedicated to supporting all Mercy Students. For questions, please email: CounselingCenter@mercy.edu

 

 

At this time, our licensed clinicians provide psychological evaluation, brief treatment and referrals for current students.

We ask that you call (914-888-5150) or email (CounselingCenter@mercy.edu) to make an appointment on any of the Mercy campuses. If it is during business hours, you are welcome to walk to the Student Counseling Center on your campus and see if there is a counselor available but we cannot guarantee that you will be seen as counselors are often with other students during the business day. 

We give urgent situations the highest priority. However, the Student Counseling Center is not open after normal business hours and our counselors are often meeting with other students while in the office. You may call our main number (914) 888-5150 or call the licensed clinician on the campus on which you would like to be seen. You can also come by the Student Counseling Center during normal business hours. If the door is closed with a "Do Not Disturb" sign, we may be briefly out of the office, teaching a class or in session with someone.

For after-hours situations or if a counselor is not available, call 911 or go to the closest emergency room. If you are on campus, you can call campus security- 914-674-9999.

You can speak with a trained counselor at any time of day through the 24/7 National Suicide Prevention Hotline. 1-800-488-7386

Services at the Student Counseling Center are limited to current students at Mercy. If you are an alumnus/alumna or are not currently enrolled in classes, it is recommended that you find a therapist in your community. To find a therapist, you can call the number on the back of your insurance card and speak with a representative. You can also look through the Local Referrals tab for suggested resources.  For more information, check out our page on Off Campus Mental Health Providers

We ask that students call us on their own to schedule an appointment. Your child can call (914) 888-5150 or  email CounselingCenter@mercy.edu to make an appointment. 

At this time, there is not a psychiatrist or psychiatric medical professional on staff. If you are looking to speak to a medical professional about medication, it is recommended that you contact your Primary Care Physician or call the number on the back of your insurance card to find a covered provider. If you are a current student and would like assistance in doing so, please call our office and a counselor can assist you.  For more information, check out our page on Off Campus Mental Health Providers

Although we offer evaluative services for drug or alcohol concerns, there are outside referral sources that are better equipped for dealing with such problems. If there is a need for additional services, we will make every effort to suggest a referral. For more information, check out our page on Off Campus Mental Health Providers. 

No. Your records DO NOT become part of any file outside this office. Our counselors are bound by professional ethics and New York law to maintain the confidentiality of your contact with us.

Your visits to the Student Counseling Center are CONFIDENTIAL. New York law prohibits our revealing the identities of students we see unless we feel they are a danger to themselves or others.