Online Learning - Faculty Resources

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Mercy Online Learning

Mercy Online provides training opportunities and support to faculty teaching online, hybrid and web enhanced courses. 

Explore our resources below for tips on making your course a success. 


Blackboard Tutorials

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Blackboard Workshops

We want to make sure that every is comfortable using Blackboard this fall. We have created a multitude of trainings designed to make sure you are as successful as possible.

Mercy Online offers eight different training workshops:

  • Blackboard 101: Basic Blackboard
  • Blackboard 102: Teaching Essentials
  • Blackboard 201: Discussion Forum and Assignments
  • Blackboard 202: Grade Center
  • Blackboard 301: Groups
  • Blackboard 302: Test and Surveys
  • Blackboard 303: Blackboard Collaborate
  • Blackboard 304: Rubrics
  • Blackboard 305: Measuring Student Engagement

To view and sign up for full range of trainings, ranging from Basic Blackboard to Grade Center please click the link below:

https://calendly.com/blackboardtraining

Drop-In Clinics

Mercy Online has 20-minute Drop-In Clinics every Wednesday and Friday. In order to participate you need to reserve a time. The Drop-In Clinic is meant for quick questions and help. For Blackboard Training, please attend on of our Blackboard Workshops.

Drop-In Clinic: https://calendly.com/drop-in-clinic/online

Online Best Practices

Contact Information

Blackboard Technical Support:
For Blackboard Technical Questions please contact the Mercy College Help Desk (24/7 Support): 914-674-7526 or via email helpdesk@mercy.edu


Blackboard Training and Online Course Design
For Blackboard Training and Online Course Design support please contact Mercy Online: 914-674-7585 or via email mercyonline@mercy.edu


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Readiness Checklist

Are You Ready?  Preparedness Considerations for Mercy College Administrators, School Deans and Faculty

With the spread of COVID-19, Mercy College offers assistance to instructors seeking ways to minimize course disruption. First and foremost, Blackboard (our Learning Management System) provides a robust online modality for your traditional class.  Every Mercy class has a Blackboard shell assigned automatically populated each semester with your class roster.  Blackboard provides you a convenient means to teach classes online and minimize course disruption and negative impact on students.      

Please review the checklist below and develop a plan to ensure that you and your students are best prepared for different scenarios as may emerge over time: 

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New to online learning? Please contact the Office of Online Learning at (914) 674-7584, or mercyonline@mercy.edu

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Access your Blackboard course - log on to https://mercy.blackboard.com/ and enter your Mercy Connect credentials. 

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Virus-proof your course - learn expert tips on how you can teach your classes online. 

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Stay in touch - remain in contact with online instructional staff, and maintain a list of important emergency contact phone numbers, including IT Helpdesk. 

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Keep it fresh - post your syllabus online and frequently update it with course changes. 

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Raise awareness of the rules - clearly state all course policies, especially those regarding make-ups and absences. 

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Maintain data assurance - keep copies of irreplaceable files and documents in a safe location and backed up. 

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Know the plan - familiarize yourself with your department’s continuity plan for sustaining day-to-day and vital work.  

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Have a communication strategy - Tell students where to find all course information and how to learn about about cancellations, schedule alterations, and changes in teaching modalities or platforms.