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Information for Current Students

HEOP Student

Accommodation Memo

After registering with ACCESS, you will get a form called an Accommodation Memo.  The memo informs your professors that you are registered with ACCESS and lists your accommodations.  It does NOT mention the specific disability, and you are not obligated to disclose that information to your professor.

Accommodation Memos are semester specific and are only valid for the term that it was issued. To activate your accommodations each semester, you must request a new Accommodation Memo from ACCESS.

To request a copy of your Accommodation Memo, sign into the Student Health Portal.

  • You will use your Mercy credentials to log in
  • Click on the "Accommodations" option-Term Request 
  • Request Accommodations needed for each course
  • Download and send a copy to your instructor

Don't forget to present an updated memo to your professors EACH academic term.  You should do this within the first 1-2 weeks of the academic term.

Have your professor review the memo and sign at the bottom. Once you have your signed memos, you can scan and email them to

Accessibility Toolkit

Learn more about navigating online learning. 

Download a copy of the toolkit

Information & Resources

COVID-19 Accommodations Policy

Find out more information about COVID-19 accommodations.

Information on ACCESS-VR for University Students

Visit the ACCESS-VR website for more information.

The CAEI can help you with writing support, math, tutoring, science tutoring, general education support and much more! You can click the link above to bring you to the CAEI page where you can book an appointment and view the resources that you can utilize. 

Center for Academic Excellence and Innovation

Contact Information & Office Hours

Office Hours

Dobbs Ferry - Monday to Friday, 9 a.m. - 5 p.m.

Bronx- Tuesday, Wednesday, Friday, 9 a.m.- 5 p.m.

Manhattan-Thursday, 9 a.m. - 5 p.m.                  

Available at all campuses and locations by appointment. We can also facilitate appointments remotely.

For questions, appointments, or sending in documentation:

Visit us in Main Hall, Room 121 (Dobbs Ferry Campus) 
Call us: (914) 674-7764 
Fax documents: (914) 674-7852
Email us:


Sara Venezian, Director 

Christina Locario, Associate Director 

Leah Woods, Accessibility Specialist

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Check out our Instagram page for updated information and student resources at accessibility_mercyuniversity