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A Health Care Manager at work.

Health Services Management Overview

This broad, multidisciplinary program prepares students to become health services leaders in today’s rapidly changing health care environment. The program offers an accelerated Master of Science (30 credits) for experienced health care administrators. 

Our graduates gain knowledge and skills related to research, quality management, information technology, strategic planning and other skills needed to elevate their careers and adapt to changes in the evolving health care delivery system in the United States. 

Admitted students must have at least 4 years of managerial experience in health care.

A Health Services Manager consulting with doctor.

Career Opportunities

  • Health services manager                                                        
  • Health care executive
  • Health care administrator

18% Growth

Career Outcomes
Career outcomes are expected to rise
18% through 2028* 

*U.S. Bureau of Labor Statistics

$143K+ Salary

Average Pay
The highest 10% of earners nationally in medical and health services management is more than $182,600*

30 Credits 

Total Credits to Earn Your Degree 
Classes in action research & data analysis, management information systems and health care financing

The Mercy Advantage

  • No GRE required
  • Full- or part-time enrollment
  • Scheduling is designed to support professionals with multiple responsibilities.
  • All courses offered online

Full-Time Faculty

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Elizabeth Pete Assistant Professor
Health Services Management

Program Director, Health Services Management

Part-Time Faculty

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Alan Bey Adjunct Instructor
Health Services Management
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Bryan Connelly Adjunct Instructor
Health Services Management
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Theresa Kane Adjunct Professor
Health Services Management
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Kathleen Lonergan Adjunct Instructor
Health Services Management

Mentorship & Faculty

Faculty are experienced health care administrators, consultants, administrative nurses and lawyers, and available as mentors. Students also benefit from our career development center.

Outside the Classroom

An internship option allows graduates to hone their specialties and gain advanced field experience. This creates stronger professional networks and the opportunity to take a new direction within health services management.

We have strong relationships with health care institutions across New York City and Westchester, ensuring that when students graduate they are prepared with professional contacts.

Application Requirements

Each applicant must submit the following:

  1. Current résumé 
  2. Two professional letters of recommendation on letterhead (letters from friends, acquaintances or clergy are welcome but do not replace the two professional letters)
  3. Two - three page essay providing the reasons the student wishes to pursue a graduate degree in Health Service Management
  4. Interview with the program coordinator or the program director

Students applying to enter the M.S. program must have worked in health care as a practitioner or a manager for four years. Upon receipt of all transcripts and completion of all requirements and interviews, qualified applicants will be admitted and assigned an advisor.

Frequently Asked Questions

How many nights a week does each class meet?

Each course meets one night a week on campus with an additional online module.

Does the program have any prerequisite courses?


How is this program different from the M.P.A program?

It’s designed for health care managers with considerable experience (eight or more years).

Will I receive career development assistance?

Yes, faculty have much experience in health care and will be available as mentors. We also have an excellent career development center.

How often do special speakers or industry professionals conduct seminars?

In addition to classes being taught by health care professionals with extensive experience, many courses have speakers from the health care field.

Is this entire program offered online?

Yes, the program is offered 100% online.

Program Details & Curriculum

Curriculum Overview

The 30-credit Master of Science program in Health Service Management is organized as follows:

Core Courses: 6 Credits
Advanced Core Courses: 9 Credits
Health Services Management Specialization: 12 Credits
Culminating Experience: 3 Credits

Total: 36 Credits

For a full curriculum listing visit our catalog. 

For students who began this program prior to Fall 2020, please see the 2019-2020 catalog for program requirements.  


Degree Requirements

  1. Successful completion of full curriculum (36-M.S.; 48-M.P.A.)
  2. A 3.0 cumulative GPA.

Program Outcomes

  • The student should be able to demonstrate the ability to analyze missions, visions and data to develop programs using research techniques
  • The student should be able to formulate a strategic plan for continuous improvement in a changing health care environment 
  • The student should be able to asses aspects of the U.S. health care system including political, ethical, financial and risk management issues related to effective health facility operations
  • The student should be able to utilize written and oral communication skills in accordance with health industry standards
  • The student should be able to create a plan that facilitates the acquisition of a health care information system. Facilitate the system operations in a variety settings within regulatory guidelines
  • The student should be able to develop and present an effective professional training program
  • The student should be able to demonstrate the ability to utilize theoretical and applied skills obtained during the course of study in the MS program. This is done by participation in the culminating capstone experience, which includes identifying, analyzing and developing a comprehensive report on issues facing the health care industry or health care organizations

Academic Program Sequence Map

Download a copy of the sequence map for: