Student Accounts

Mercy University offers a 4-month, term-based payment plan in partnership with Nelnet Campus Commerce. This allows for all or a portion of college costs to be spread out over 4 months without interest. There is a flat enrollment fee for setting up the plan each term. Information can be found online at https://mycollegepaymentplan.com/MercyUniversity/. You may also contact a Nelnet Campus Commerce @ 1-800-609-8056.

Mercy University will extend credit to eligible students who submit a written authorization from a third party/sponsoring company for payment of tuition and/or fees on their organization or corporate letter head.  

All letters are subject to approval and must include the following:

• Student's Name
• Student's Mercy ID Number
• Semester covered
• Course Number (s) that are covered
• Dollar amount or percentage limit (tuition and/or fees)
• Organization/company's name, billing address, contact number and phone number

Completed letters and agreements must be submitted via fax to (914) 674-7570 to the Attn: Student Accounts/ Company Reimbursement.

Students who wish to defer payments must submit a Third Party Letter or Mercy University Tuition Reimbursement Agreement upon registration. 

Deferment Letters or Tuition Reimbursement Agreements do not relieve the student from any financial responsibilities to Mercy University. If payment is not received within 30 days of the last day of the semester, or withdrawal from program/classes, the student shall be liable for all charges that have accrued on their account. 

All Company/Third Party Checks MUST be made payable to Mercy University and mailed to:

Mercy University
Attn: Student Accounts/ Company Reimbursement
555 Broadway
Dobbs Ferry, NY 10522

Note: Students who receive Tuition Reimbursement (where company/third party checks are made payable to the student) are not eligible to defer their tuition and fees.  ALL CHECKS MUST BE MADE PAYABLE TO MERCY UNIVERSITY DIRECTLY.

A monthly late fee of $100 and a hold will be placed on a student account if it becomes past due. The hold will prevent the student from future registrations, residing in the residential halls or any other university service. 

Students are responsible for the tuition/fee liability incurred a student will also be held responsible for balances dues to the loss/reduction of financial aid or other credit originally anticipated due to her/his ineligibility, attendance, incomplete paper work, etc.

Conserve Collection Agency
1-800-724-7500

General Revenue Corporation
1-800-243-1472

Schuerger Law Group
1-855-277-7798

Please refer to the Mercy University course catalog for additional dates and information regarding withdrawals and liability.  
Students wishing to withdraw from courses for which they have registered MUST file an official withdrawal. Ceasing to attend classes does not constitute an official withdrawal. It will result in the issuance of a grade "FW" which will be calculated into the student's GPA as an "F" and may result in dismissal. In addition this status will be reported to financial aid and may result in a reduction of financial aid monies. Notification to the instructor or to any other office does not constitute an official withdrawal.  

With drawl from class(es) does not necessarily entitle a student to a refund of tuition and fees paid, or to a reversal of tuition charged. Refunds will be made in accordance with the refund schedule. The date of withdrawal will be the date the official form is entered into the computer, not the last date of class attendance. Students who receive financial aid should contact a student services counselor. 

An official withdrawal may be processed in person at any Student Services Office or via Mercy Connect.

1. The posting of Title IV financial aid (Pell, SEOG and Stafford Loans) results in a credit balance on your Student Account.  A refund check will be mailed to your permanent address within 14 days of the aid posting to your student account. 
    
2. If your credit balance is a result of a Parent PLUS loan posting to your account, a check will be mailed to the borrower of the loan within 14 days.

1. Your credit balance is a result of a change in your registration status, New York State Tuition Assistance Program (TAP) or other awards, you must submit a refund request to the Office of Student Accounts
    
2. To submit a refund request: Send an e-mail to refund@mercy.edu - Be sure to include your full Student Name and Mercy ID.

Refund checks are mailed to the permanent address that you have provided to Mercy University. If your address is incorrect, you must log on to Mercy Connect and update your permanent address prior to submitting a refund request. 

Refunds are processed within two weeks of your request. Students can check the status of their refund check by viewing the Account Summary section of Mercy Connect. 

All refund requests are reviewed for eligibility prior to processing. If you become ineligible for financial aid, all balances due to the reduction or loss of financial aid funds are the responsibility of the student. 

• Students must be matriculated and registered in the term in which book voucher is requested
• Students must have completed all required documents requested by Student Financial Services
• Student must have no outstanding prior balance with Mercy University
• Students must have Title IV, state, institutional aid, scholarships and/or certified loans that exceed their institutional changes

• Students are eligible to apply for one (1) book voucher per term.  The maximum amount is $500.00
• Confirm through Mercy Connect or Student  Financial Services that you meet the eligibility requirements
• Bookstore vouchers can be requested two weeks prior to the commencement of classes through two weeks into the enrolled term
• Complete and submit the Book Voucher Request Form to Student Financial Services
• Students may purchase textbooks, paper supplies and required coursework materials such as software, blank CDs, lab/art supplies and calculators.  Other bookstores purchases are not permitted. 
• Online students should contact Student Financial Services at 1-877-MERCY-GO for assistance with this process.

Students should only request what they plan to spend at the bookstore. Once the request has been processed, the funds will not be reconciled onto the Student Account until after the end of the enrolled term. After reconciliation, any unused portion of the book voucher may be requested via refund@mercy.edu.

If a student becomes ineligible for financial aid, the bookstore voucher charges will be the responsibility of the student.

Mercy University will mail out a copy of the form 1098-T by January 31st. It is important that your permanent address is current and updated with Mercy University.  Addresses are updated by students in Mercy Connect.  Students may also obtain a detailed summary of the form in Mercy Connect under Student Accounts.

Qualified tuition is undergraduate and graduate tuition charges. Qualified fees include: technology fees, admission application fees, special course fees, off campus workshop fees and continuing education fees.  Unqualified fees include: dormitory fees, meal plans, books, health insurance, late fees, parking permit fees and fines.

Not necessarily. Determining eligibility is the responsibility of the taxpayer. Mercy University is required to file the Form 1098-T with the IRS and to mail a copy to each student who was billed for qualified tuition and related expenses. 

You and your parents may be eligible for the educational tax credits or deductions on your tax return. The Taxpayer Relief Act of 1997 created two educational tax credits for students and families, the Hope Scholarship Tax Credit and the Lifetime Learning Tax Credit. Students/parents should consult a qualified tax expert or the IRS for their specific income tax situation.