Service Excellence Stories: Jayne Burt-Ozyildirm

Jayne Burt-Ozyildirm

Jayne Burt-Ozyildirm is a veteran Mercy College tutor who brings years of experience to the job.

Ask Mercy students why they request working with Jayne and they will likely point to her passion for literature, her fun sense of humor and her fervent belief that everyone can improve their writing skills.

So committed is she to her students’ success that Jayne took time out of her summer break to learn how to conduct virtual tutoring sessions, so students can work with her remotely. For her unwavering commitment to helping students and her willingness to incorporate new technologies in education, Jayne embodies Service Excellence in Mercy.