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To make an appointment call 914-888-5150 or email

Appointments are through the virtual platform, Appointments are available Monday to Friday, 9am to 5pm.

Student checking out Local Referrals webpage.

Local Referrals

Information on resources in Westchester and the NYC area is listed below. We have provided information on 24/7 Hotlines, Counseling & Mental Health Services, LGBTQIA+ Resources, Social Services & Community Centers, Domestic Violence Resources, and Medical Centers. If the resource is underlined, it is linked to the appropriate website with more information.

If you require assistance in navigating the resources, you may email us at: 

24/7 Crisis Hotlines 

Hotlines are free, confidential are easily accessible lines to speak to an unbiased, supportive counselor during times of crisis. One does not need to feel that they are immediately in danger in order to call although the responders are able to talk individuals through all situations. Numbers are listed below. It also may be helpful to store these numbers in your phone under contact names that you find helpful.  

National Suicide Prevention Hotline 

  • 1-800-273- TALK (8255)  
  • Support for anyone feeling down, overwhelmed or having thoughts of self harm or death  

Crisis Text Line 

  • Text HOME to 741741 for free, 24/7 support  

Trevor Lifeline

  • 1-866-488-7386  
  • A free, confidential hotline for all LGBTQ+ young adults   

Crisis Hotline for Veterans

  • 1-800-273-8255 then Press 1

Domestic Violence Hotlines

These numbers can be stored in your phone contacts, memorized, or written on other pieces of paper. It is important that you chose a way to remember these numbers that helps you to feel safe.  

National Domestic Violence Hotline 

  • 1-800-799-SAFE (7233) or online through chat services at  
  • This hotline is for anyone affected by domestic violence- from those experiencing violence to their friends and family  

New York State Domestic Violence Hotline 

  • 1-800-621-7643 / 1-800-621- HOPE  

Substance Use Hotlines

  • SAMSHA Hotline for treatment referrals and information   
  • 1-800-662- HELP (4357)  
  • Services are provided in English and Spanish, 24/7 for all individuals and/or family friends of those looking to address their substance use to discuss treatment options  

Counseling/ Mental Health Clinics 

For more information on how to find a therapist outside of Mercy College, please go to out Off-Campus Mental Health tab. 

LGBTQIA+ Resources


Bronx/ Queens 


Domestic Violence Resources

General Information

Domestic Violence Hotlines

1(800) 621-HOPE (4673) – Safe Horizons NYC 24/7 Hotline 
1 (800) 799-SAFE (7233) – National Domestic Violence 24/7 Hotline 

NYS Coalition Against Domestic Violence:

  • English 1 (800) 942-6906
  • Spanish 1 (800) 942-6908 

Mercy College Title IX Information 




Bronx & Queens

Medical Centers



Bronx & Queens

Social Services & Community Centers

Student Counseling Center Hours & Contact Information

Due to COVID-19, The Student Counseling Center will be offering appointments through the virtual platform, Appointments are available Monday to Friday, 9am to 5pm. Virtual appointments are strongly encouraged although in person appointments are available if necessary. 

Student Counseling Center Main Number (All Campuses)
To schedule a new appointment or for general inquiries: (914) 888-5150 or

Virtual Drop-In Hours
Students can also have a short, less than 20 minute conversation with a counselor without an appointment during Virtual Drop-In Hours every Monday- Thursday, 1 - 3 p.m. Go to the Connection Center on Blackboard  for more information. 

If you are having any thoughts of hurting yourself or dying, there is hope. Call the National Suicide Prevention Hotline

Email is not a secure form of communication therefore confidentiality cannot be assured