Support and Trainings

For 24/7 assistance with Mav AI systems or software, please contact the Help Desk at 914-674-7526 or helpdesk@mercy.edu (available except during school closures and holidays).

Submit BoodleBox feedback at boodlebox.ai/feedback, or contact their team directly at support@boodle.ai for general support and success@boodle.ai for training-related questions.

Getting Started with BoodleBox

• Get Started Overview

• BoodleBox AI Models & Bots Guide

   

• Short Videos & Tutorials by BoodleBox
• Short Videos and Tutorials by a University Professor
• AI Assignments Guide

Bot Building

• Custom Bot Building Guide
• Bot Blueprint Guide for Staff
• Bot Blueprint Guide for Faculty
• Bot Blueprint Guide for Students
• Vibe Bot Builder - the Secret Sauce Bot

Student Resources

• A Quick Overview of BoodleBox by Sarah Gibson
• Getting Started with BoodleBox
• BoodleBox AI Models & Bots Guide
• Custom Bot Building Guide
• Bot Blueprint Guide for Students

Training Videos (Highly Recommended!)

• BoodleBox & AI Fundamentals
• Building Custom Bots in BoodleBox
• Faculty Training Sessions (BoodleBox Sessions at CTL)
• Responsible AI Use

AI Syllabus Statements

Ready-to-adapt syllabus language that clarifies permitted AI use, citation expectations, and academic integrity so students know how generative tools fit your course.

AI Integration Examples

Sample assignments that incorporate AI as a thinking partner, drafting aid, or critique tool while preserving learning goals, process, and authentic student work.

• School of Business – Ethical Case Debate and EL Advisor Bot
• From School of Health and Natural Sciences – Custom Bots

Prompt Engineering Cheatsheets

Concise prompting patterns for instructors and learners: role, context, constraints, and revision loops you can use in class, office hours, and independent study.

• Prompt Engineering Cheatsheet – General (Faculty and Students)
• Prompt Engineering Cheatsheet for Faculty

AI Ethics Integration - Supplementary Resources

Guided materials for discussing bias, privacy, authorship, and responsible use, including a LibGuide and an EPIC module you can embed in Blackboard courses or workshops.

• Ethics of AI Usage – Compilation of LibGuides by Yvette Page
• EPIC Career Module Integration in Blackboard (walk through)

Field Guide to Artificial Intelligence — Elon University and AAC&U

A campus-ready field guide from Elon University and AAC&U offering shared language, teaching considerations, and practical orientation to AI in higher education.

• Student Guide to AI
• Student Guide to AI – Teachers Guide

Center for Teaching and Learning (CTL) AI Faculty Toolkit Resources

Presentations, recordings, and resources from AI Faculty Toolkit professional development sessions hosted through CTL.