Telephone Services

Conference and Video Calling

Mercy University has made Zoom online conferencing software available for all faculty and staff to facilitate online meetings, teaching classes virtually, video conferencing, web conferencing, and more.

To create your Zoom account, please follow the three simple steps below and you will be able to host sessions with up to 300 participants:

  1. Navigate to Mercy’s Zoom website in a web browser by clicking the following link:
  2. Sign in by clicking the “Sign in” button.
  3. Login with your Mercy username and password (the login used for Mercy Connect and Email) and your Zoom account will seamlessly be auto created in real time.

If you have any questions about Zoom or need further assistance, please contact the Mercy University IT Help Desk at 914.674.7526 or

International Calls

International Travel Checklist for all Supported University Mobile Devices:

1. Authorization is required from your manager

2. User must contact the IT department

3. Data plan will be provided